Shipping policy

Thank you for shopping with AlpineNest. This Shipping Policy explains our shipping availability, estimated delivery times, order processing, tracking, and other delivery-related information.

1. Free Worldwide Shipping

AlpineNest provides free standard shipping worldwide on orders placed through AlpineNest.store.

There is no standard shipping charge for eligible destinations available through our checkout.

2. Estimated Delivery Time

Our estimated delivery timeframe is:

7–10 days

Delivery estimates are calculated from normal order processing and carrier operations and should be treated as estimates rather than guaranteed delivery dates.

Some orders may arrive sooner or later depending on the destination and circumstances affecting transportation.

3. Order Processing

After an order is successfully submitted, it may undergo payment verification, preparation, packaging, and fulfillment before shipment.

Orders may not be processed or dispatched on weekends, public holidays, or other non-business days, depending on fulfillment operations.

4. Order Tracking

Where tracking is available, customers may receive tracking information after an order has been prepared and transferred to the applicable shipping carrier.

Tracking information may require some time to become active after shipment.

If you experience difficulty locating your shipment, contact support@AlpineNest.store with your order number.

5. Shipping Destinations

We offer worldwide shipping to destinations supported through our checkout and delivery network.

In limited circumstances, shipping may be unavailable to certain locations because of carrier restrictions, legal restrictions, local service limitations, or other logistical considerations.

If we are unable to fulfill an order to the provided destination, we will contact the customer and provide an appropriate resolution.

6. Accurate Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully review your:

Recipient name;
Street address;
Apartment or unit number, if applicable;
City;
Province, state, or region;
Postal or ZIP code;
Country; and
Contact details.

If you notice an error after placing your order, contact us immediately. We cannot guarantee changes after fulfillment has started.

7. Delivery Delays

Although our normal estimated delivery timeframe is 7–10 days, circumstances outside our reasonable control may cause delays.

These may include:

Severe weather;
Customs inspections;
Transportation disruptions;
Carrier delays;
Public holidays;
High-volume shopping periods;
Incorrect delivery information; or
Local service interruptions.

We will provide reasonable assistance when customers contact us regarding delayed shipments.

8. Customs and International Orders

International shipments may be subject to customs procedures or local import requirements.

Any taxes, duties, import charges, or similar amounts that apply will be handled according to applicable law and the information provided during checkout.

Customs processing may occasionally extend delivery times.